What customer information should companies use for customer relationship management? Practical insights from empirical research

اختصاصی از سورنا فایل What customer information should companies use for customer relationship management? Practical insights from empirical research دانلود با لینک مستقیم و پر سرعت .

این لینک به درخواست دانشجو فعال شده است.

مقاله What is a Brace

اختصاصی از سورنا فایل مقاله What is a Brace دانلود با لینک مستقیم و پر سرعت .

لینک پرداخت و دانلود در "پایین مطلب"

فرمت فایل: word (قابل ویرایش و آماده پرینت)
تعداد صفحات:7

A roof truss is made of several pieces of wood that are joined together. Each piece of the truss is referred to as a "member". A brace is a member that prevents a structural element from buckling or racking. Members are generally subjected to tensile or compressive forces. As shown in figure 1, tension forces tend to pull a member apart while compressive forces tend to push a member together.

When a compressive force becomes great enough, it will tend to buckle or bow a member as shown in the left side of figure 2. This can be demonstrated by placing a yardstick on end on the floor while holding the upper end. When you push down on the upper end, the yardstick buckles in its narrow direction. The right side of figure 2 demonstrates the use of a brace at the middle of the structural member. Under the same compressive force, the brace prevents the member from buckling. This can be demonstrated by applying the same downward pressure on the yardstick with one hand, while restraining it at the middle with your other hand. The yardstick will not buckle under the same pressure.

Fundamentals of work measurement: what every engineer should know

اختصاصی از سورنا فایل Fundamentals of work measurement: what every engineer should know دانلود با لینک مستقیم و پر سرعت .

CRC Press, 3 Oct 2016 - Technology & Engineering - 224 pages

size: 5 Mb  file: PDF

This book will provide a quick reference on Work Measurement. While the nature of the work may differ, measuring work is fundamental to any industrial or service activity. It’s needed to determine such things as the amount a person should be paid, how much time should it take to perform an activity, what is an acceptable days’ work, or how any two or more methods or designs compare. This book provides non-industrial engineers with the why and the how work is measured in order to perform their jobs.

Table of contents :
Content: Cover
Title Page
Copyright Page
Table of Contents
Preface
Authors
1. Introduction: Significance of Work Measurement
1.1 What Is Work?
1.2 Factors Adding Work Content to a Product (or Activity)
1.2.1 Product Design
1.2.2 Lack of Standardization and Incorrect Quality Standards
1.2.3 Poor Choice of Process or Method of Operation
1.2.4 Reducing Waste
1.2.5 Poor Management and Poor Worker Performance
1.3 What Is Work Measurement?
1.4 Why Is It Important to Measure Work?
1.4.1 Product Design
1.4.2 Equipment, Tool, Fixture, and Jig Design
1.4.3 Selection of Equipment and Tools. 1.4.4 Processing and Operations Planning1.4.5 Production Scheduling
1.4.6 Labor Requirement
1.4.7 Wages and Wage Incentives
1.4.8 Comparison of Work Methods and Task Evaluations
1.4.9 Preparing Budget, Controlling Costs, and Establishing Selling Price
1.4.10 Facilities Design
1.5 Summary
2. Prior to Measuring Work: Minimizing Inefficiencies
2.1 Selecting Job or Activity to Be Studied
2.2 Recording the Existing Work Method
2.2.1 Outline Process Charts
2.2.2 Flow Process Chart
2.2.3 The Two-Handed Process Chart
2.2.4 Procedure Flowchart
2.2.5 Multiple Activity Chart. 2.2.6 Gang Chart2.2.7 Simultaneous Motion Cycle (SIMO) Chart
2.2.8 Flow Diagram
2.2.9 String Diagram
2.2.10 Cyclegraphs and Chronocyclegraphs
2.2.11 Travel Charts
2.3 Examining the Recorded Information
2.3.1 Ishikawa or Fishbone Diagrams
2.3.2 The Questioning Technique
2.3.3 Operation Analysis
2.4 Making Improvements
2.5 Workstation Design
2.5.1 Static Work/Loads and Fixed Working Postures
2.5.2 Repetitive Trauma Disorders
2.5.3 Work Height
2.5.4 Providing an Adjustable Chair
2.5.5 Feet/Legs and Hands
2.5.6 Gravity
2.5.7 Momentum. 2.5.8 Principles of Motion Economy and Hand Motions2.5.9 Dominant Hand
2.5.10 Working Area
2.5.11 Physical "Fit"
2.6 Summary
3. The Basics of Time Study
3.1 Selecting the Job to Be Timed
3.2 Recording the Information
3.2.1 Breaking the Job into Elements
3.2.2 Timing the Elements
3.2.3 Rating
3.2.4 Allowances
3.3 Determining the Time Standard
3.4 Determining Standard Time When Working with Machines
3.5 A Time Study Example
4. Allowances
4.1 Personal Allowances
4.2 Delay Allowances
4.3 Fatigue Allowances
4.3.1 Physiological Fatigue Allowances. 4.3.2 Psychological Fatigue Allowances4.3.3 Environmental Fatigue Allowances
5. Work Sampling
5.1 The Concept of Work Sampling
5.2 Advantages of Work Sampling
5.3 Disadvantages of Work Sampling
5.4 Procedure for Conducting a Work Sampling Study
5.5 Accuracy and Precision of Work Sampling
5.6 Control Charts in Work Sampling
5.7 Allowances
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دانلود پاورپوینت ارزیابی ریسک به روش What If

اختصاصی از سورنا فایل دانلود پاورپوینت ارزیابی ریسک به روش What If دانلود با لینک مستقیم و پر سرعت .

پاورپوینت ارزیابی ریسک به روش What If

بررسی ها چه می‌شود اگر براساس مهارت‌ها و توانایی های برقرار ارتباط بنا شده است. اطلاعات ارائه می‌شود، بحث و بررسی می‌گردد و سپس ثبت می شود. معمولاً به بهره‌ گیری ازچک لیست‌های برنامه‌ای را برای انجام بررسی در صنایع مختلف در اختیار می‌گذارند.

این پاورپوینت شامل 35 اسلاید است که موارد زیر را تشریح می کند:

• اهداف
• تاریخچه
• محدودیت‌ها و معایب روش چه می شود اگر
• مزایای روش چه می شود اگر
• اعضای تیم، شرایط، صلاحیت‌ها و مسئولیت‌ها
• مهندس ریسک یا نماینده ایمنی
• کاربردهای بررسی
• تهیه پیشنهادات

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